Privacy Policy

BlazingWash ("we," "us," or "our") operates the website blazingwash.online and provides laundry, dry cleaning, and related textile care services in Newark, New Jersey. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you contact us, place an order, or use our services, we may collect the following categories of personal information:

• Full name and contact details including phone number and email address
• Service address for pickup and delivery arrangements
• Payment information processed through secure third-party payment processors
• Service preferences and special instructions related to your garments or orders
• Communications you send us via our contact form, email, or phone

Information Collected Automatically

When you visit blazingwash.online, our web server and any analytics tools we use may automatically collect certain technical information, including:

• IP address and general geographic region
• Browser type and version
• Device type and operating system
• Pages viewed, time spent on pages, and referring URL
• Date and time of your visit

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your laundry and cleaning service orders
• To arrange and confirm pickup and delivery schedules
• To communicate with you regarding your order status, confirmations, and updates
• To respond to your inquiries and provide customer support
• To send you service-related notices, including invoices and receipts
• To improve our website, services, and customer experience
• To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies, which are small text files stored on your device, to improve your browsing experience and analyze site traffic. These include functional cookies necessary for the website to operate and analytics cookies that help us understand how visitors use our site. You may disable cookies through your browser settings, though doing so may affect some features of the website.

4. Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

• With payment processors to handle billing transactions securely
• With delivery service partners when necessary to fulfill pickup and delivery orders
• With technology providers who assist us in operating our website and business systems, under confidentiality agreements
• When required to do so by law, court order, or applicable regulatory authority
• In connection with a business merger, acquisition, or sale of assets, where customer data may transfer as part of that transaction

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Payment information is processed using encrypted connections and is never stored on our servers.

While we work diligently to protect your information, no internet transmission or data storage system is entirely secure. We cannot guarantee absolute security of data transmitted to us electronically.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, and reporting requirements. Order records and associated personal information are typically retained for a period of three years, after which they are securely deleted or anonymized.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• The right to access a copy of the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to certain legal exceptions
• The right to opt out of receiving marketing communications from us
• The right to lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the details provided below. We will respond to verifiable requests within 30 days.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly remove that information.

9. Links to Third-Party Websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please contact us:

• Address: 2928 Granville Lane, Newark, New Jersey 07102
• Phone: 973-457-1470
• Email: contact@blazingwash.online